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Knowledgeable, Trustworthy, and Patient are the key attributes that come to mind when I reflect on the superb level of customer service my family received when planning our first European vacation. 10 months ago, my family decided to start a tradition of an annual family and friends trip abroad. We started with a list of 5 destinations, narrowing it down to a 6-day trip to Paris with a day visit to London.
Darline’s Travel provided guidance from beginning to end. None of us had been to Paris or London, and we all had varying questions and ideas regarding travel time, dates, hotel, air accommodations, and attractions. Darline remained patient throughout the entire process and provided a tremendous amount of information regarding safety, historical landmarks, museums, shopping and culture.
We contacted Darline’s Travel with a mission to explore and experience something new as a family, all while checking destinations off our personal bucket lists. Darlne’s Travel has exceeded our expectations. Thank you Darline for your expertise, and patience. We look forward to contacting Darline’s travel in the near future to schedule our next venture abroad. Did I mention she was patient. : )
Everyone please meet our travel agent, Darline of Darline’s Travel. We hope you enjoy the read. Au reviour!
I started in the travel business in 1983 while being stationed in the Air Force at Colorado Springs. I attended a junior college and received an associate degree in travel. While in college I did an internship at a local agency giving me an excellent insight into the industry. I also worked for SATO travel part time before leaving the Air Force in 1989. I didn’t get back into the industry until 2008, which is when Darline’s Travel was established. I retired from my full time job in 2016 and have been doing travel full time ever since.
2. You are a Certified Travel Associate (CTA), as well as a Master Cruise Counselor (MCC). Why is certification important in the travel industry?
I am very proud of both of my certifications. Certification in any industry is very important especially in the travel industry. In order to keep up with the constant changes in the industry, training is imperative. It also shows my clients that I’m dedicated and serious about my business. I book cruises, honeymoons, and land tours to Europe, Australia and the Caribbean.
3. There are a multitude of purchase options when it comes to travel? What are a few key benefits of travelers booking through a certified travel agent vs. booking on their own?
Benefits to working with a certified travel agency are endless. A few key factors are:
4. Can you provide a few tips for traveling abroad?
5. What advice do you offer aspiring travel agents?
I highly suggest continuing to educate yourself. Enroll in classes, read travel magazines and internet articles to stay abreast of the latest travel trends, opening of new resorts/hotels and new cruise ships. I recommend new agents to find a niche; cruises, land tours, specific areas such as; Europe, Caribbean, Africa. It’s hard to be proficient in all areas when you start in the industry.
6. Being a travel agent can be highly competitive, what are some of the attributes you love about the industry that keep you going?
I love to help clients live their dreams and visit beautiful places on their bucket list.
7. Through your travels what has been your most memorable destination and why?
I absolutely love St. Lucia. The island has an incredible beauty complete with waterfalls, beautiful nature to include the Pitons and beautiful beaches.
8. Can you provide a few key security tips when traveling abroad?
9. Many of us are serial over packers. Can you provide a few packing tips?
Yes I do provide a packing checklist for the essentials that not only include things like clothing, shoes, toiletries but also reminders for things such as;
10. Being a travel agent can…
Make the difference for a client in ensuring a stress free and beautiful vacation, honeymoon or destination wedding.
11. What is your favorite mantra?
I find a lot of my clients are very busy with work and family and need a vacation to help alleviate stress. Before they leave I tell them while on vacation to remember 3 words; “I’m on vacation.”
For More Information Regarding Darline’s Travel, Contact:
FaceBook: Darline Marsh, Darline’s Travel
FaceBook: Darline Marsh, Darline’s Travel